Although ground crew is also part of the aircraft industry, there are big differences between their job and flight attendants’ duties. After all, ground crew members are restricted to an airport while flight attendants can visit different countries. However, quite a few people mix up the duties of ground crew members and flight attendants, believing that ground crew members also work on the plane.
In fact, ground crew only works at the airports. But since an airport also covers an extremely large area, the crew is divided into different categories with different responsibilities. For example, counter staff, who provide services such as check-in and luggage checking for passengers, are the ground crew members that people are most familiar with; and they are the only category of ground crew that can come into contact with passengers.
Other ground crew includes ramp agents, who instruct the plane arrivals and departures on the tarmac to ensure smooth operation. There is also service staff responsible for transporting luggage and cargo, cleaning the cabin and loading food and other supplies on the plane.
Different but interconnected positions with different duties are designed for ensuring the smooth operation of an airport. If things go wrong in any of the links, passengers would miss their flight. Although ground crew’s work may not sound as wonderful as that of the cabin crew, it is also essential.
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