Roles and Duties
As management consultants, Management Services Officers (MSOs) help policy bureaux and departments find opportunities for improvement, facilitate and implement changes, accelerate innovation and technology adoption, and promote cross-sector collaboration for better services. Types of consultancies include business process re-engineering, departmental management reviews, organisational reviews, performance management, design thinking, knowledge management, shared services, public sector innovation, information technology application studies, streamlining of government services and reviews on business facilitation as well as market and financial analysis. Management Services Officers may be required to assist in managing operations of direct public service channels / platforms to provide one-stop services and support implementation of innovative programmes. They may be posted to work in different policy bureaux and departments.
Deployment of MSOs
MSOs may be posted to work in different policy bureaux and departmental units. They work in close partnership with colleagues of different grades in providing service in the areas of general consulting, resource management and other specialised fields.
Entry Requirements
1. a bachelor's degree from a university in Hong Kong, or equivalent; and
2. a Pass result in the Aptitude Test paper in the Common Recruitment Examination (CRE); and
3. a good command of both Chinese and English and have met the language proficiency requirements of Level 2 in the two language papers (Use of Chinese and Use of English) in the CRE, or equivalent; and
4. a Pass result in the Basic Law and National Security Law Test (Degree / Professional Grades) (BLNST).
Remuneration Package
1. Starting Salary: The entry pay for an Management Services Officer II is Master Pay Scale Point 14 which is at present HK$33,405 per month
2. Annual Vacation Leave: Annual vacation leave of 18 days per year
3. Fringe Benefits: Medical and dental benefits; housing benefits
For more details, please visit the webpages of Digital Policy Office and Civil Service Bureau.