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The 100 civil servants commended for their outstanding work performance in 2019 are...

The civil servants commended for their outstanding work performance this year came from 39 bureaux/departments and from various professional and technical grades, disciplined services and general grades as well as Model Scale 1 grades. Here let me introduce you five of the awardees.Senior Dental Officer of the Department of Health Dr So Hon-chingWith over 25 years of service with the Government, Dr So has been dedicating great efforts to promoting oral care services for the elderly. He participated in the formulation of the Outreach Dental Care Programme for the Elderly, which provides free outreach dental services for the elderly residing in residential care homes or receiving services in day care centres. The programme is benefiting about 50 000 elderly persons each year.Assistant Officer I of the Correctional Services Department (CSD) Mr Fida HussainMr Hussain said the CSD's rehabilitation work is very meaningful. In addition to day-to-day duties, Mr Hussain, who can speak several languages, assists the department by acting as an interpreter to explain custodial procedures to non-ethnic Chinese persons in custody and counselling them whenever necessary.Chief Customs Officer of the Customs and Excise Department Ms Lau Wai-manDuring her career in law enforcement and customs clearance spanning 30-odd years, Ms Lau has detected many drug trafficking and smuggling cases. She currently works at Lok Ma Chau Control Point and is responsible for monitoring and ensuring the smooth operation of cargo and vehicle clearance. Her rich front-line experience made her understand that while enforcing the law in a professional manner, Customs officers should treat the public with empathy and spend more time on communication and explanation so as to avoid unnecessary misunderstanding and conflicts.Senior Field Assistant of the Agriculture, Fisheries and Conservation Department Mr Shek Shui-waWith over 34 years of service with the Government, Mr Shek has been tasked with duties related to the conservation of native plants since joining the Agriculture, Fisheries and Conservation Department. Mr Shek has earlier collected from the field a seedling of the rare and precious Westland's birthwort for conservation outside its habitat. With his efforts and persistence, seeds eventually germinated and propagated successfully. He will return the grown plants to nature to assist in the propagation of this rare plant in Hong Kong.Senior Waterworks Inspector Mr Wong Yiu-waiMr Wong has served in different positions in the Water Supplies Department during his 36 years of service and is currently attached to the Water Loss Management Section. With identifying leaking underground water mains in Hong Kong and Islands Region as his main duty, he has to study a lot of data collected from the water mains network every day, and at times carries out leak detection on-site late at night before determining follow-up actions so as to safeguard precious water resources.(The SCS's Commendation Award Scheme was introduced in 2004 to commend colleagues who have achieved outstanding work performance continuously for at least five years. The Scheme has a meticulous selection process which requires nominations from Permanent Secretaries, departmental heads or heads of grades, adjudication by a selection committee and final decision on the awardees' list by the SCS.)

Government Job Opportunities for Non-Ethnic Chinese

Assistant Primary School Mistress, Miss Amypreet Kaur, "I know that applicants for civil service posts at degree or professional level are required to attain specific results in the Common Recruitment Examination (CRE). At first, I was worried that my Chinese reading and writing abilities would not be sufficient for me to obtain the necessary result in the Use of Chinese paper. After two attempts, I successfully obtained “Level 2” result. I am glad that my efforts in preparing for the exam paid off." "Why don’t you give it a try like me and apply for a government job?" Please watch the video for more information about the Government measures to facilitate the employment of non-ethnic Chinese in the civil service. Official recruitment page For the English audio version, please watch the video below.

Assistant Census and Survey Officer

“I think as an Assistant Census and Survey Officer, besides enjoying chatting with others and travelling around, we must have three Ps and tight lips." Vicky, Assistant Census and Survey Officer of Census and Statistics Department. “We must possess all these qualities and professional conduct so as to gain the trust of the public and reassure them to provide us with accurate information." Ricky, Assistant Census and Survey Officer of Census and Statistics Department. Please watch our video to find out more information about the work of Assistant Census and Survey Officer of Census and Statistics Department and its career prospect. Organisation chartOfficial recruitment page

The CRE and BLT would be postponed

The CRE and BLT originally scheduled for 5 October 2019 would be postponed.  The rescheduled CRE and BLT will be held on 14 December 2019.  The Civil Service Examinations Unit (CSEU) has informed candidates concerned about the rescheduled date by email. All candidates will be arranged to take the selected paper(s) on 14 December 2019.  An e-mail will be sent to candidates in late November 2019 notifying them of the relevant examination time and details.  If any candidates do not receive the e-mail by 2 December 2019, they should immediately contact the CSEU by phone at (852) 2537 6429 or by e-mail to csbcseu@csb.gov.hk.  Any requests for change of examination venue will NOT be considered. Please visit this CSB webpage regularly for the latest information. The CRE and BLT outside Hong Kong The CRE and BLT outside Hong Kong is scheduled to be held on 7 December 2019 in seven other cities, namely Beijing, London, San Francisco, New York, Toronto, Vancouver and Sydney. An e-mail will be sent to candidates starting from 19 November 2019 notifying them of the relevant examination details.  If candidates do not receive the e-mail by 25 November 2019, they should immediately contact the CSEU by phone at (852) 2537 6429 or by email to csbcseu@csb.gov.hk. Candidates who will take the examination outside Hong Kong are advised to refer to the “Notes for Applicants” and “Frequently Asked Questions” for the examination outside Hong Kong. Good luck to all candidates!

Last call for Common Recruitment Examination and Basic Law Test

All candidates of the examination in Hong Kong will be arranged to take the selected examination paper(s). The candidates should read thoroughly the "Guidance Notes" before coming to the examination. Some important points are highlighted below. 1.    You are allowed to bring masks and put one on at the examination centre but will be required to remove your mask for verification of your identity by the invigilators. 2.    You should familiarise yourself with the public transport route to be taken to the examination centre . You should also allow more time for your trip to the examination centre. 3.    You MUST bring your Hong Kong Identity Card (or Passport if Passport Number is reported in the application form) for identity verification. 4.    You MUST bring your own stationery, i.e. HB pencils, erasers, rulers and calculators. Stationery will not be supplied at the centre. 5.    Use of calculators and rulers is permitted only for the Aptitude Test paper of the CRE. Calculators should be cordless, without printing, graphic / word-display facilities or dictionary functions and silent in operation. Electronic devices with functions / applications other than those of a calculator are NOT permitted. 6.    You MUST bring the seat number with you to the examination centre and should check against the seating plan which will be posted at the centre. Failure to bring your seat number may lead to delay in your admission to the centre with NO time / mark compensation for any loss of the examination time. 7.    You MUST bring a watch to the examination centre as not all centres will have a clock. Watches with functions / applications other than those of timekeeping are NOT permitted. Please note that you are NOT allowed to use your mobile phones during the examination for any purposes, including timekeeping. 8.    You are also advised to bring an overcoat to the examination centre. Good luck to all candidates!

Why choose to be a Social Worker at the SWD?

        “Why do you want to be a social worker?”Almost every social worker has to give an answer to that question, to oneself and most probably to the interviewers as well.The answer could be quite simple, “To help the needy and the underprivileged.” “Then why do you choose to work at the Social Welfare Department?”Edmond and Zoe, social workers of the Social Welfare Department, hold their beliefs: to use their abilities to help the beneficiaries. Zoe worked at an Integrated Family Service Centre when she first joined the Social Welfare Department. Her duties included providing consultation, counselling and referral services, as well as organising counselling groups and activities for members of the public. She regarded the work at the Social Welfare Department different from that in a non-government organisation to a certain extent. Posts such as Probation Officer, Medical Social Worker at a Psychiatric Department of a hospital and Social Worker at the Adoption Unit are unique to the Social Welfare Department. Every day there could be unexpected situations, making the work of a social worker a challenging one.Edmond is currently working at the Medical Social Services Unit which mainly provides counselling service for psychiatric patients and their families and utilizes available social resources to facilitate their re-integration into society. He pointed out that social workers at the Social Welfare Department are required to perform law-related duties and prepare legal reports, which pose challenges to their abilities in investigation, organisation and report-writing. It is always the mission of a social worker to do their utmost to help and stand by every beneficiary. Contributing Editor: Sophie

Why do you need to take the CRE?

Almost every university graduate is advised to sit for the Common Recruitment Examination (CRE). But why? What is the reason for taking the examination? In fact, applicants for civil service posts at degree or professional level are required to obtain either Level 2 or Level 1 in the Use of English (UE) and Use of Chinese (UC) papers of the CRE for meeting the language proficiency requirements as stipulated by individual recruiting departments / grades.Please note that, however, specific requirements of individual recruiting departments / grades on the UE and UC papers will be set out in the relevant recruitment advertisements. Applicants for some posts at degree or professional level are also required to obtain a Pass in the Aptitude Test paper in addition to the requisite results in the UE and UC papers.Persons who wish to apply for civil service posts at degree or professional level should first obtain the requisite CRE results unless otherwise specified in the relevant recruitment advertisements.  Applicants may choose to attempt all, any, or any combination of the papers.  The CRE is independent of the recruitment process for any civil service post.  Applications for individual civil service posts should be made to the recruiting departments / grades direct.  The attainment of the requisite CRE results, however, does not imply that a candidate has fully met the entry requirements of any civil service post at degree or professional level. Vetting of academic or professional qualifications will be carried out by the recruiting departments / grades which may also conduct separate examinations and interviews.You may also contact the Civil Service Examinations Unit by phone at (852) 2537 6429, by e-mail to csbcseu@csb.gov.hk, or by post to Room 718, 7/F, West Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong for relevant details. Contributing Editor: Sophie

Preparing for AO recruitment?

Government jobs are popular, and Administrative Officer (AO) is among the most popular ones.You may have some questions or even feel puzzled while preparing for the written examination and the interview of AO.No worries, here are the tips. 01 | Keep abreast of current affairs AO Mickey Wai advised, “To become an AO, candidates have to keep abreast of current affairs.” AOs are subject to regular postings to different bureaux and departments to assist in policy making.  In order to formulate suitable and practical policies for different bureaux and departments, AOs are required to develop a thorough understanding of current affairs, and be aware of the viewpoints of different stakeholders in the society, as well as the rationale behind their viewpoints. 02 | Form your own standpoint It is important to form your own standpoint after reading news. Mickey Wai suggested candidates to discuss with family and friends about current affairs to develop one’s own standpoint. Conflicting ideas are not necessarily bad; communication helps build mutual understanding.03 | Organise your ideas systematically For an AO, being able to organise and express one’s ideas systematically is a quality as important as forming one’s own standpoint.  Another AO Bernadette Lam reminded the candidates, “Stay calm when the interviewers challenge your standpoints.” It is natural to be nervous during interviews, but do remember to keep your presentation clear and concise. There are no model answers for interview questions. What the interviewers would like to know is your own standpoints and your ability to present them in a well-organised manner. Let’s recap: keep abreast of current affairs; form your own standpoint and express them in a systematic manner.  Most importantly, show the interviewers that you possess the qualities they look for in an AO and have the passion to serve the society.Good luck! Contributing Editor: Sophie

Three secret tricks of a Postman

If you think all a postman needs to do is simply to deliver the mails swiftly, then you may have underestimated their job. Read the following for three tricks of postmen that you may not notice.01.Speedy hands Yes, the main duty of a postman is to deliver mails; and no, other than that, there are many other kinds of duties. Postman Wong Wai Hung said, “We are responsible for delivering parcels and registered mails as well as redirected mails.” Each postman of the Sorting Section is also responsible for more than 700 mailboxes. The first thing postmen do every day when back to the office is letter sorting, immediately followed by picking up registered mails for delivery. Not necessarily urgent, but definitely quick.02.Sharp eyes“I had to spend a lot of time to learn my way around at the beginning.” Postmen rely on their eyes to deliver the mails. They have to keep their eyes open and get familiar with all the places to deliver the mails quickly and precisely. Otherwise, they might get lost or take a longer path and the delivery progress would be delayed. 03.Make friends with dogsPostmen have to deliver mails even under adverse conditions. Ip Kwan Ho, who works in the rural delivery bearing, shared, “Our job is far from easy. Other than poor weather conditions, we are also prone to attack by dogs.” As a postman, however, he does not take a fight or flight approach, but rather makes friends with the animals to get his job done efficiently. “There was a dog that walked like a company of mine along part of the route of my delivery!”[More about the amazing tricks of Postmen] Contributing Editor: Sophie

Ten exams a year for a Pilot

Government Flying Service Pilot Dickson said, “I believe most boys share the same dream of becoming a pilot and soaring in the sky.”Hhowever, he needs to take 10 examinations a year to make his dream come true. Pilot is a job which requires high proficiency. To become a Pilot of the Government Flying Service, the requirements are strict. But how strict? Regular ExaminationPilots not only have to do regular training but also to sit for regular pilot license examinations and instrument rating examinations. Helicopter pilots are required to sit for examinations on performing search and rescue operations (day or night), firefighting or lifting operations, mountain landing, etc. Take a Pilot I as an example, he /she will need to sit for 10 regular examinations in a year. Regular internshipsPilots will visit overseas training schools regularly. In a flight simulator, they will be given chances to response to emergency situations which cannot be simulated using a real plane. There are also overseas placement programmes lasting more than half a year for pilots to experience flying under adverse weather or other circumstances, helping them to be well prepared for search and rescue operations in inclement weather. It takes quite some time and effort to bring this pilot dream come true. Let’s strive to take it to the sky! Contributing Editor: Sophie